http://www.nmsitesearch.com/category/591/10 en http://www.nmsitesearch.com/ee/ee_2_2.htm <h1>Operations Center Advantages</h1><p>Customer relationship centers, telemarketing and back office operations are a strong economic force in Metro New Mexico, with many <a href="/ee/ee_2_1.htm">companies expanding or relocating here</a>. The state offers a wide variety of <a href="/incentives/incentives_1_14.htm">financial incentives</a> as part of its commitment to developing its economic base. In addition to across-the-board incentives, CRM businesses can take advantage of these industry-specific incentives. </p><p><strong>The state offers:</strong></p><ul><li><a href="/incentives/incentives_1_2.htm">Job Training Incentive Program <br /></a></li><li><a href="/incentives/incentives_1_25.htm">High-Wage Jobs Tax Credit</a></li><li><a href="/incentives/incentives_1_12.htm">Rural Jobs Tax Credit</a></li><li><a href="/incentives/incentives_1_3.htm">Childcare Income Tax Credit</a> </li><li><a href="/incentives/incentives_1_19.htm">Telemarketing Tax Exemption</a></li><li><a href="/Incentives/incentives_1_1.htm">Industrial Revenue Bonds</a> </li></ul><br class="clear" /> Sun, 30 Apr 2006 17:59:28 -0600 sandy 602 at http://www.nmsitesearch.com http://www.nmsitesearch.com/ee/ee_2_1.htm <h1>Operations Centers Top Employers</h1><p>In recent years, New Mexico has attracted several large customer service-oriented businesses, with employees numbering from 100 to well over 1000. The top employers include:</p><p><strong>Albuquerque</strong> <br /></p><ul><li><a href="http://www.americanexpress.com" target="_blank">American Express Travel Services</a> - Inbound travel service calls, 100 employees<br /></li><li><a href="http://www.citigroup.com/citigroup/careers/homepage/homepage.htm" target="_blank">Citi Cards</a> - Credit card collection, 1200 employees</li><li><a href="http://www.clientlogic.com/index.html" target="_blank">ClientLogic</a> - Technical support center, 924 employees</li><li><a href="http://www.convergys.com/" target="_blank">Convergys</a> - Customer management, billing &amp; HR, 250 employees<br /></li><li><a href="http://www.express-scripts.com/" target="_blank">Express Scripts</a> - Pharmacy benefit management, 664 employees</li><li><a href="http://www.geconsumerfinance.com" target="_blank">GE Consumer Finance</a> - Inbound call center providing technical support of advanced wireless products and services, 180 employees</li><li><a href="http://www.innpoints.com" target="_blank">Innpoints Worldwide</a> - Travel reservation service, 37 employees<br /></li><li><a href="http://www.lifemasters.com/index.asp" target="_blank">Lifemasters Self Supported Health Care</a> - Disease management firm, 200 employees</li><li><a href="http://www.sento.com" target="_blank">Sento Corp</a> - Technical support/customer service, 500+ employees</li><li><a href="http://www.southwest.com/" target="_blank">Southwest Airlines</a> - Reservation service, 396 employees</li><li><a href="http://www.ssa.gov/" target="_blank">Teleservice Center for Social Security</a> - Teleservicing/data processing center, 630 employees</li><li><a href="http://www.tmobile.com" target="_blank">T-Mobile</a> - Wireless communications and technical support, 1,490 employees<br /></li><li><a href="http://www.verizonwireless.com" target="_blank">Verizon Wireless Data Technical Support Center</a> - Customer/technical support center, 1,400 employees</li></ul><p><strong>Rio Rancho</strong></p><ul><li><a href="http://www.bankofamerica.com/" target="_blank">Bank of America</a> - Financial Services/credit cards/customer service, 712 employees</li><li><a href="http://www.etelecare.com/" target="_blank">eTelecare Global Solutions</a> - Teleservices/wireless, 578 employees</li><li><a href="http://www.intersections.com/aboutus.asp" target="_blank">Intersections, Inc</a> - Credit management/identity theft protection, 180 employees</li><li><a href="http://www.jcpenney.com/jcp/default.aspx" target="_blank">JCPenney Catalog Service Center</a> - In-bound catalog orders/customer service, 350 employees</li><li><a href="http://www.sprint.com/" target="_blank">Sprint PCS</a> - Customer service and sales center, 650 employees</li><li><a href="http://www2.victoriassecret.com/html/custsrvc/" target="_blank">Victoria&#39;s Secret Direct </a>- Catalog sales and customer service, 500 employees</li></ul><p class="firstparagraph">Source: The Albuquerque Journal Business Outlook 2006<br /></p><br class="clear" /> Mon, 03 Apr 2006 22:44:36 -0600 sandy 90 at http://www.nmsitesearch.com